Contact Us

When we receive your order you will receive an order confirmation, followed by a courier tracking number once your order has been dispatched. 

North Island Orders are dispatched Monday to Thursday and are generally overnight.

South Island Orders are dispatched Monday to Wednesday, and take 2-3 days.

Please allow an extra 1-2 days for rural deliveries.

If you have queries regarding deliveries to your region, please contact our customer services team on 09 238 7843

Allergywise products are best stored frozen.

If the product is thawed, it can be re-frozen.  Once thawed, store in a cool dry area.  The products are best consumed within 4 days

Yes!  You can collect an order from our factory.  Please ensure that you have placed your order online, and organized payment.  Our team can have your order ready for collection during our business hours Monday to Friday: 7am to 3pm

If there is any trouble with your order, please get in touch with our team by using either of our contacts below:

Phone: 09 238 7843

Email: information@allergywise.co.nz

No, there is no minimum order, however if you order is over $100, it will be sent freight free.